Verifying that the Desktop Folder Exists

You must ensure that the desktop folder exists on the stations running the jobs.

  1. Verify that the following directory exists. If it does not exist, create the directory.
    • For Office 2007, 2010 (32-bit), 2013 and 2016 C:\Windows\SysWOW64\config\systemprofile\Desktop
    • For Office 2010 (64-bit) C:\Windows\System32\config\systemprofile\Desktop
  2. Verify that the directory is writeable for all run-as users. If it is not writeable, select Properties, click the Security tab, and allow full control to all run-as users.